Shipping Policy

At Prendie Wear, we aim to get your order to you as quickly and smoothly as possible.

Processing & Tracking

Orders are usually processed and booked with our courier within 1–2 business days, depending on the time your order was placed.

Once your parcel has been processed and booked with the courier, you will receive a tracking link by email so you can follow its delivery progress.

Delivery Times & Costs

Destination	Shipping Cost	Estimated Delivery Time
South Africa	R120	2–5 business days

Please note that delivery estimates begin once your order has been processed and handed to the courier.

Pre-Orders

Items marked as pre-order have a different dispatch timeframe. The expected shipping date will be stated on the relevant product page. If your order includes a pre-order item, your full order may be sent once the pre-order item is ready.

Delivery Delays

While we work closely with our courier partners, delivery times may occasionally vary due to factors outside our control. This can include courier delays, high-volume sale or peak periods, public holidays, weather, or external logistics disruptions.

We appreciate your patience should a delay occur.

How Do I Track My Order?

Once your order has been processed and booked with our courier, we will send you a tracking link via email. Please allow a little time for tracking updates to appear after receiving the link.

Address Changes & Order Edits

Please ensure all delivery details are correct before completing your purchase.

Once an order has been booked with the courier, we are unable to make changes to the delivery address or edit the order.

If your order has not yet been fulfilled, we may be able to issue store credit so that you can place a new order with the correct details. Please contact us as soon as possible, and we will do our best to assist.